Contact Us
We're here to help you with all your NGOMA™ inquiries
Get In Touch
Choose the best way to reach us based on your inquiry
General Inquiries
For all general questions about NGOMA™, brand partnerships, media inquiries, wholesale opportunities, or any other business-related matters, please reach out to us directly.
contact@ngomawear.comWe typically respond within 24-48 hours
Delivery & Returns
For all delivery tracking, shipping inquiries, returns, exchanges, and order-related questions, please contact our exclusive retail partner Zuba House directly.
Customer Support
Need help with product information, sizing guides, care instructions, or have questions about our cultural heritage and designs? We're here to help!
contact@ngomawear.comAvailable: Monday - Friday, 9 AM - 6 PM (EAT)
Frequently Asked Questions
Quick answers to common inquiries
How can I place an order?
All NGOMA™ products are exclusively available through our retail partner Zuba House. Visit their APPs/ website or contact them directly to place your order.
What is your return policy?
Returns and exchanges are handled by Zuba House. Please contact them directly for their specific return policy and procedures.
Do you ship internationally?
Yes! Zuba House proudly ships worldwide. Wherever you are, you can enjoy our collections with reliable international delivery. Contact Zuba House for More informations.
How can I track my order?
Order tracking information is provided by Zuba House. They will send you tracking details once your order is shipped.
Are you looking for wholesale partners?
No, we are not accepting wholesale partners directly. We’ve partnered with Zuba House, and all opportunities will be published through our official channels for applications.
Can I visit your physical store?
No, NGOMA™ does not operate its own physical store. All NGOMA™ products are distributed exclusively by Zuba House. Shop through their apps and web platforms, and for more inquiries, please reach out to them directly.